Our long experience of working with service charge accounts means that we have a fundamental understanding of best practice. We are also familiar with many software programs typically used by landlords and agents especially ECS (Qube), Propman and Sage.
For larger clients, where there are sufficient economies of scale, it often makes sense for us to use this experience to perform a system audit for the company to deliver cost savings to the service charge accounts. In addition the landlord or agent can benefit as the audit work identifies potential areas of weakness, which can then be used to tighten up working practices, improve day-to-day efficiency and highlight areas where additional staff training would be beneficial.
This process has the effect of improving overall efficiency and smoothing future auditing procedures thereby helping to manage long-term costs.